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Accessibility Statement

This statement was last updated on Sunday, August 2, 2026, at 4:55 p.m. 
We at Serenity Women's HealthCare LLC are working to make our site https://www.serenitywhc.com/ accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have adapted this website in accordance with the Web Content Accessibility Guidelines, WCAG 2.2, and aim to conform to WCAG 2.2 Level AA.

The website has been reviewed using Wix’s Accessibility Wizard, and the identified accessibility issues have been addressed. The site’s content has also been designed to work with assistive technologies, including screen readers and keyboard-only navigation.

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As part of our accessibility efforts, we have:

  • Used Wix’s Accessibility Wizard to identify and address potential accessibility issues.

  • Set the primary language of the website.

  • Established a logical content order across the website’s pages.

  • Defined clear and consistent heading structures.

  • Added alternative text to relevant images.

  • Used colour combinations intended to meet required contrast standards.

  • Reduced unnecessary motion and animation.

  • Designed links, buttons, forms, and interactive elements to support keyboard navigation.

  • Used clear form labels, instructions, and error messages where applicable.

  • Structured content to remain readable across desktop, tablet, and mobile devices.

  • Reviewed the website for accessibility at increased browser zoom levels.

  • Provided accessible alternatives and contact options where third-party tools may present limitations.

 

We continue to review and improve the accessibility of the website as content, services, and technologies are updated.

Declaration of Partial Compliance Due to Third-Party Content

Certain parts of the website rely on services and content provided by third parties that are not fully controlled by Serenity Women’s HealthCare LLC.

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These include:

  • The embedded Tebra appointment scheduling tool available through the booking page:
    https://www.serenitywhc.com/book-appointment

  • The external Tebra Patient Portal:
    https://portal.kareo.com/

 

Because the design, coding, accessibility features, and ongoing updates of these platforms are managed by Tebra, Serenity Women’s HealthCare LLC cannot guarantee full accessibility compliance within those third-party interfaces.

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We therefore declare partial compliance with WCAG 2.2 Level AA for areas of the website that depend on Tebra’s scheduling and patient-portal technology.

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Visitors who experience difficulty using the appointment scheduler or Patient Portal may contact Serenity for assistance or to request an alternative method of accessing the relevant information or service.

Requests, issues and suggestions

We welcome feedback on the accessibility of the Serenity Women’s HealthCare LLC website.

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If you experience an accessibility barrier, have difficulty using any part of the website, or require information or assistance through an alternative method, please contact our accessibility team:

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Accessibility Coordinator:
Serenity Women’s HealthCare LLC Accessibility Team

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Telephone:
+1 703-495-3295

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Email:
info@serenitywhc.com

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When contacting us, please include:

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  • The page or feature where you experienced the issue.

  • A brief description of the accessibility barrier.

  • The browser, device, or assistive technology you were using, where relevant.

  • Your preferred method for receiving assistance.

 

We will review accessibility requests and work to provide reasonable assistance or an accessible alternative whenever possible.

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