How Telehealth Women’s Health Care Works

Yes. We use HIPAA-compliant, bank-grade encrypted video platforms specifically designed for medical consultations. Your clinical data is never recorded and is stored in our secure, encrypted patient portal.

Yes, our specialists can prescribe a wide range of gynecological and hormonal medications, including HRT, birth control, and non-opioid symptom management, which are sent directly to your preferred pharmacy.

While we manage 80% of concerns virtually, if our specialist determines a physical exam or pap smear is required, we will coordinate a referral to one of our trusted local Virginia clinical partners.

In most cases, no. Serenity is a direct-access specialist clinic. However, check with your specific insurance plan if they require a referral for specialist coverage.

Initial consultations are typically 45-60 minutes to ensure a comprehensive review of your history. Follow-ups range from 20-30 minutes.

Currently, we are exclusively licensed and serving patients located within the Commonwealth of Virginia.

If labs are ordered, you can visit any LabCorp or Quest Diagnostics. Results are automatically uploaded to your Serenity Patient Portal for review with your doctor.

Absolutely. Serenity services and prescriptions are qualified medical expenses under most Flexible Spending Accounts and Health Savings Accounts.